- Sales: (510) 779-2024
- Service: (877) 827-9773
"Helped with the utmost respect"
Beowulf M., Yelp3/8/2020Erlinda and Arturo worked wonders with my Jeep. Needed an engine and transmission replacement, among other things, and I never felt like something was going on that I didn't understand. I was helped with the utmost respect, friendliness, and flexibility.
"Completely satisfied"
2/19/2020Nicole F., YelpHad a wonderful experience here. Initially made an appointment for Mckevitt Dodge in Berkeley two weeks in advance. Got there and they didn't have my info nor did they take me or make arrangements for the following week. They refused to because they said it was New Years! Last time I checked that's only one day not a damn week. Anywho. I called Hilltop on that Friday and they were able to book me an appointment for the following Monday(day before New Years Eve). When I got there they helped with my warranty. They contacted an Uber for me and took me to my destination for free. They called me when my car was ready and advised me of the issue. Although I was not able to use my warranty I was completely satisfied. And they washed my car. Win,win. They called me days later to follow up with my service and experience. I was shocked but pleased that I had wonderful things to say. Thank you so much for your professionalism and great experience unlike McKevitt! I've told many people about Hilltop.
"Class Act, upfront and honest"
1/23/2020I bought my 2015 Jeep Grand Cherokee (the all black edition) off the showroom floor from Stewart Dodge Chrysler Jeep in Daly City. That place has a trash service department, I would never recommend anyone to shop/invest your money there.Adrian C., YelpWith that said, these guys here are CLASS ACT. I had problems with my Jeep. Since Monday I took it to several shops, some where booked, Stewart told me the next available time was in two weeks. After many headaches trying to get my car to a shop, I called Hilltop Wednesday night and explained my problem. They immediately got a spot for me the following day. 7 am the next day, Doug was the man that helped me. He was polite and professional. Gave me a price for a diagnosis, I agreed. Around 10 am, he called me back and told me what the car needed. $2200 to get everything done. I asked how long it would be, he said car would be fixed by 5pm. Sure enough, 5 pm I get my car it's fixed. Drove it home, felt brand new.Doug and the rest of the service department were quick, professional didnt BS me, upfront and honest. Thank you guys, y'all have a new loyal customer. Cheers."Friendly, professional"
1/22/2020Will B., YelpOriginally my rating would be one star but the service department turned a troubled recall issue into an amazing experience. The service department (and EVERY employee I had contact with) was friendly, professional and took care of business and my needs. Thank you all for an experience today that went from cruddy to great! The service department knocked it out of the park today!"Amazing"
1/15/2020Antwaun L., YelpMs. Erlinda is amazing.. I feel like she loves what she does.. I got my Jeep serviced here, which is stressful at times. Ms. Erlinda made the experience really smooth.. thanks again."Everything a breeze"
12/24/2019Scott W., YelpJust leased my second straight Jeep from the Hilltop Jeep and Tony made everything a breeze. I will continue to come in the future and I recommend Tony for anyone looking to buy a new car. Thank you Tony!"Very Happy"
12/20/2019Brian P., YelpThe saga began three months ago, when two local Jeep dealerships refused to help us, and Jeep, Inc. didn't know how to help us. After over $1000 for four initial, separate (necessary?) repairs at local auto body shops, over 750 miles and countless hours driven in six different drive patterns, seven visits to the smog check center, one visit to the DMV, two calls to the Bureau of Auto Repair, one call to the referee, and one final, simple $299 repair at a Jeep dealership 1.5 hours away, I'm very happy to report our beloved 2000 Jeep Wrangler finally passed the smog check! THANK YOU, Hilltop Jeep and Richie's Official Smog Test Center for your dedication and help! Jeep, Inc., be ready for a VERY strongly worded letter."The absolute best"
11/25/2019Diana S., YelpErlinda in service is the absolute best! We bought a brand new 2018 Jeep Wrangler at a dealership in Sacramento and after ~500 miles, the car broke. We were at a total loss on what to do as the car couldn't make it back to Sacramento and the dealership closest to our house said they couldn't see us until 2 weeks later. My husband happened on Erlinda at Hilltop while calling Jeep service centers in the area and I'm so glad he did! Erlinda allowed us to come in that same day, calmed us down, and set us up with a rental car. Our Jeep did end up being a lemon but Erlinda checked in with us regularly for the 55 days the car was in the shop and answered all of our many questions. We are in the process of receiving a replacement Jeep and will definitely be bringing it in for all required service at Hilltop (even though it's a bit of a drive for us) because of how wonderfully Erlinda took care of us!"Exceptional customer service"
La L., Yelp10/17/2019This review is for Ray, he gave me exceptional customer service throughout my whole car service transmission needs. I recently did a survey and gave him 10 stars but did less than that for other things and serviced I experienced outside of him. He's wonderful and I highly recommend him at this location."Best day ever. "
9/13/2019Christine T., YelpBest day ever Thank you so much! Shoutout to George for making it happen, "Your the best!" Also William in finance "Your the man!" We rode off 2 deep..... yesssss and yesssss! God is Great and so are George and William, again thank you guys!!!"If I could give them six stars I would!"
L S., Yelp8/22/2019If I could give them six stars I would!! I have a dodge challenger that I purchased at a Toyota dealership (my bad my family always purchases our vehicles from this dealership whether they are in the Chrysler family or not) I heard a ticking noise that got louder after a week I took my car in and was told I needed a new camshaft, lifters and few more things once I was quoted a price from Erlinda and Gianna I knew I couldn't afford....seeing as my car was out of warranty they offered to help me get approved for a loan which unfortunately I couldn't afford I left in a panic I called Toyota a week later and I was actually still under warranty when I was at the dealership but I had drove outside of the warranty within that week I called Myron the service manager I was crying hysterically he was not only able to calm me down but he put me at ease he let me know her couldn't make any promises but I had his word that he would fight to get my repair approved with Toyota he instructed me tow the car in which I did and after a week of going back and forth with Toyota fighting for me numerous pictures and videos here I am back driving my repaired car I am so elated not only to have my car back but to be able to share my great experience they truly worked tirelessly to get me back on the road which I am so thankful for and they have my word I will never buy a car anywhere else nor get my car(s) serviced any where else they take care of you I was treated like family not just a customer THANK YOU MYRON & ERLINDA"Professionals at What They Do"
Ray C., Yelp8/1/2019Got a great deal on a jeep renegade thanks to salesman Ty and his manager. Everything promised was delivered. Finance manager had me in and out in no time at all. If you're looking for a new vehicle you have to stop by Michael Stead Chrysler Hilltop. They are professionals at what they do."Fantastic Right From the Start"
Paul S. , Yelp7/22/2019We approached this garage because of the Costco buying scheme. Jarret was fantastic right from the start and throughout the process. He responded quickly and accurately to all emails, calls and text... He was knowledgeable and not at all pushy, but encouraging in the right way :-) I actually think he is the best dealership employee I have worked with."Had a Really Great Experience"
Darcy J. , Yelp6/27/2019We had a really great experience at Hilltop Dodge. They were more than responsive to our needs/wants in our new car. The entire staff were helpful and we received our special order Charger in record time. Really happy with Salvador Pena, Lucas Green who made this a pretty pleasant experience."I Really Appreciate This Place."
Kelsy P. , Yelp5/11/2019Tony was the best and went the extra mile to make sure that I drove out of the lot with exactly the right car for me. I really appreciate this place!"Best Service Department Around Town"
Chandra K., Yelp5/9/2019This review is past due, but so needed. So, I am on my 2nd Jeep Grand Cherokee and I have been going to this dealership for years for service on my vehicles. The men and women in the Service Department are excellent. My latest was when my warranty expired and I was unaware, but Mr. Mason helped me tremendously!! I like that I can go in here frustrated and they hear me and take care of my car situation. "Kudos" to the best Service Department around town."They are Second to None"
3/24/19Christina T., YelpI highly recommend their internet sales department as they are second to none. They contact you right away and will continue to work with banks and find you the best deal possible even if your appointment is a week away. They stay in constant communication with you and make you aware of any changes via phone call and text. This dealership definitely has my future business!"Awesome Experience"
G.G., Yelp12/23/2018Thank you Ray for the awesome experience purchasing our Jeep Wrangler from you yesterday for our son. The staff at Jeep Hilltop was so helpful and our salesman Ray was knowledgeable and very friendly. We walked in and 2+ hours later my very happy son left with the best Xmas gift ever. Thank you all and we will be back and send our friends! Great experience..."No Pressure, Great Customer Service!"
Edward M., from Yelp12/12/2018While waiting at the dealership, I had a chance to meet a salesperson named Rob. I usually don't like running in to sales people as they can often be pushy but Rob was really cool. He was easy to talk to and took the time to show me some vehicles. No pressure or cheesy sales tactics, he just simply answered a few questions I had. I appreciated that and now I may be in the market for a new car early next year. Thanks Rob!"Extremely Accommodating"
Natalie S., from Yelp12/15/2018Ray Estrada was extremely accommodating and very kind! He made the purchase of our Jeep Wrangler Unlimited Sport a great experience!"Very Professional and Clear"
Brandy T., from Yelp12/5/2018I received services from Hilltop Jeep Chrysler. Gus was very helpful and assisted with a unique response to my concerns with my vehicle. He was very professional and clear with details. We brought our vehicle as an emergency and was out in a matter of hours. Thank you Gus, and the team! Excellent service!"Helpful and Friendly Customer Service"
Su-Tsen W., from Yelp11/19/2018Excellent customer service. Both Joe Pena and Sal Pena were helpful, friendly and genuinely wanted to work with me. I did not feel pressured or pushed to make a decision. They were willing to work with my budget and were honest about what they could do. At the end, I drove out with a new Jeep and I am very happy with it."Speedy Service"
Ana A., from Yelp11/17/2018
Generally, dealerships have a reputation for having poor customer service, but I'm happy to say that this dealership deviates from the norm. Speedy, competent service with the option to book ahead online with the self-service tool. Keep up the good work. Thank you!"Excellent Service"
10/26/2018Denise A., from YelpDropped my car off in service for a oil change and ended up being a new car. Thanks to Greg Smith the Sales Manager. Excellent Service. Pull up and ask for Greg he is great. No run around. Bought my car in less than 90 minutes. Great team. Tell them Patricia sent you! The sales team even provided door to door service after car purchase."Great Customer Service"
10/22/2018Fabricio P., from YelpWent for my scheduled oil change, like always the service department was great. Great customer service and very knowledgeable. Thank you Ray!!"Beyond Helpful"
10/16/2018Pri N., from YelpWent in last week to have my car serviced. I was pleased to find that everyone who helped me was very polite and kind. The service center manager Myron Mason was beyond helpful and got me in and out of there quickly! I would definitely recommend this dealer to anyone."Great Service"
10/6/2018Suzutte C., from YelpGreat service with buying my new Chrysler Pacifica. Bob was great, very informative and patient. Thank you!"Best Experience"
9/26/2018Elon K., from YelpThis has been the best experience we had with buying a car ever, I highly recommend this dealership, and Austin in particular if you want a nice, easy, and fun experience buying a car! Austin was really honest from the start, we went in not knowing what we wanted or what our options were, but her was extremely helpful and guided us towards the perfect car for us! We couldn't be happier with our car and will definitely be back in the future to buy our next Jeep! Thank you to Austin, Adan in the finance department, and the rest of the team for a great experience!"Great Experience"
9/9/2018Tiffanay B., from YelpI purchased my first Jeep in 2012 and had a great experience but as of last week I went into the office to meet with Jason Fleming "The Car Man". I wanted to have the dealer buy back my Jeep as I was looking to make a change and only had a few more payments left on the vehicle. To make a long story short, Jason was exemplary in the way he helped me make a decision to either sale the vehicle back or trade it in fro a new car. Their was no pressure as most would encounter with a typical salesmen but I was given a breakdown of the pros and cons as well as monthly payment and interest rates. I left the office with for taking the time to advise me on my decision. This is the kind of person a salesmen should be, not concerned with just the bottom line but with the satisfaction of every customer they meet."Very Informative and Patient"
10/6/2018Suzette C., from YelpGreat service with buying my new Chrysler Pacifica. Bob was great, very informative and patient. Thank you!"Great Experience and Happy"
8/28/2018Guiseppi M., from YelpI bought a Jeep Compass TrailHawk from this dealership recently. I like how concerned their team was on making sure "the car was the right fit" and not leading me towards a car I didn't feel comfortable with. Great experience and happy I visited Hill Top for my new car."Upfront and Honest"
8/17/2018Leslie L., from YelpI just want to thank Arty for my recent trade in. I was able to let go of a bad investment and purchase my dream car. He was upfront and honest and that's rare in the car biz. I would also like to thank Jose for greeting me and assisting on the financial side. Thank you and I Love m Jeep."Worked until I was satisfied"
8/29/2018Mia T., from YelpHi had the pleasure of working with Ruben in sales. He sold me car this past Saturday and it was a smooth transaction. He listened to my needs and helped me get what I needed for my budget. Very nice guy who kept working until I was satisfied. Thank you Ruben! Good Job - well done! Everyone who I came in contact with at the dealership was very nice and professional. I would definite purchase a car from them again. Well, actually it is my second purchased from them:)"Great Customer Service"
8/11/2018Angel R., from YelpFirst and foremost I want thank Cesar for making dreams come true! He provided nothing but great customer service and really helped us getting our truck. Went to a couple dealerships and they didn't really gave us any attention and thought we weren't going get nothing so we where ignored. Really recommend Cesar for any one who is looking to get what they went."Definitely Recommend"
8/1/2018Angela R., from YelpDEFINITELY recommend Cesar if you wanna be a happy customer . I was shopping around for jeeps & I'm glad I came here because the other sales men at the other dealer ships were just so cocky & pushy. He was professional, positive, great attitude & works hard to get you a good deal. Will recommend CESAR to anyone."Very helpful and Nice"
7/21/2018Lena H., from YelpCesar was great and helped me get a car that I wanted. He was very helpful and nice. He made me feel comfortable with what I was getting."Kind. Patient. Knowledgeable."
7/14/2018Jennifer M., from YelpHad a wonderful experience at Hilltop Chrysler Jeep Dodge. Lots of options for me to choose from. Ty Wade is absolutely amazing. Kind. Patient. Knowledgeable. We purchased a vehicle almost 10 years ago from him and returned because of our experience. He truly cares that you are happy with your purchase. Once I finally made my choice he took the time to show us all the features and explain all the paperwork. Ty then followed up with a phone call to say thank you again and see if he could be of further assistance. Finance was easy and efficient. The dealership is clean and welcoming. Highly recommend Hilltop for a vehicle purchase. We drove 2.5 hours to purchase here."Very Honest and All Around Great!"
7/8/2018Ajene W., from YelpThis review is about 2 weeks past due but I have time now! I love them! Jason helped me get a car which I very much need. He along with his boss Jose were awesome! I went in with not the best credit and didn't want a super high note and I pretty much expected a ton of headache. I went in to see a Honda SUV and it was a little upsetting that the financials of it just didn't work for me. Jason understood and opened me up to look at other options. Tried the Jeep and I ended up linking it. He and his boss already knew what I was up against with my credit and what type f payment I needed monthly but I had to check myself and meet them halfway. Took lil after closing but they go it done! Mike helped seal the deal with the paperwork and all. They were super me more than they can even imagine. Very honest and all around great!"Very Friendly & Perfessional"
7/7/2018Helen W., from YelpA big thank you to our sales expert Alberto! Came in for the first time, staff very friendly, called Alberto to inform about my car had just paid $700 in fixing mechanical issues, was in need of a new car, he helped answer all the questions I was worried about, said he will do his best to see what he can do, and well he did his BEST went above what I expected very friendly person, professional, was the quickest sale I've ever done. So very happy with the purchase of a brand new car! Thank you thank you Alberto!:)"Great Experience"
7/2/2018AJ F., from YelpI had a great experience at Hilltop this weekend! I worked with Caesar along side Greg who both did a wonderful job of explaining everything in detail, answered all the questions I had, and didn't hassle me at all. I will definitely be back for my next ride."Responsive and Professional"
6/29/2018Sally M., from YelpHaving been swindled by a dealership in Arizona that sold us a 2 year old battery as "new" at full price, when that failed 5 months later, these lovely gents at Hilltop Dodge, replaced it for free. They even drove a ways to pick up a new battery to hurry us on our way rather than waiting for standard parts delivery. Myron, the service manager made all of this happen in a responsive and professional manner. Really, Myron is an incredibly helpful employee. We were very pleased with our services as Gus also communicated clearly each step of the way during the time it took to resolve this. Great job!"Very Easy to Work With"
6/10/2018Jeffrey O., from YelpDino was very easy to work with and had me approved in no time at all, and out of the dealership in an hour. He went above and beyond to make me happy about the deal. Great honest guy, who gave me a great deal with little to negotiate about. I will be back to buy my next vehicle there next year. Also, the dealership is very clean and very well maintained with a happy staff."Good Dealership, Great Customer Service!"
6/1/2018L.S., from Yelp"Good dealership, great customer service!"I new I wanted a Chrysler Pacifica, so I started my search near my home.The salesman made me feel like I was wasting his time and did not take my questions seriously. Needless to say, my husband and I left without even test driving a vehicle. The next day we went to Hilltop, and Raymond Davis who approached us. Ray went above and beyond to accommodate my needs in purchasing the Pacifica. He has excellent knowledge of the vehicles and is very customer friendly. I feel even more satisfied knowing that he made sure I was in the right car for me. I highly recommend his honesty and expertise to anyone in the market for a vehicle."Great Experience"
5/28/2018Ron M., from YelpYou have many choices if you're in the market for a new vehicle and I started out at the "wrong" dealership. After spending time online building the Cherokee with the options I wanted, I sent it out to a few local dealers for a quote. I decided I would check with two and see which one I felt more comfortable working with. I didn't think that the price would be an issue as the website gives you the cost when you "Build & Price" your options. I was soooo wrong. The first dealer gave me some BS story about how rare the options I color & options were that I selected & they'd have to trade for it from another dealership. The last part was true and I was aware of that, however he told me the price would nearly double! After I extracted my jaw from the floor, I grabbed up my stuff & bounced!I called the other dealership & set up an appointment for the next afternoon. I told him to not bother unless he could find that color with similar options for close to my original price. Arty, the Internet Sales Manager came through! Not only did he find the Cherokee I wanted, he personally drove on 80 past Sacramento on Friday afternoon, on Memorial Day Weekend to pick it up & deliver it to my house! If you're familiar with 80 heading east then you know it truly sucks on a normal day but on a Friday before a holiday it sucks sweaty donkey balls!!! I want to thank Arty and the staff at Hilltop for a great experience & I wouldn't hesitate to recommend you to anyone in the market for a new vehicle! Arty you rock Man!"One of the Best"
5/20/2018Mayra R., from YelpAll I can say is, thank you Dino! My husband and I went in to possibly purchase ONE family car, we were lucky enough to have had Dino as our car salesman. We let him know exactly what we wanted and needed in our car and he did more than deliver, we ended up buying TWO cars! A 2016 Nissan Rouge and a 2018 Dodge Challenger. If you guys ever need a great salesman ask for Dino hands down one of the best. We will for sure be coming back for future purchases!"Definitely Recommend"
5/8/2018Marithony T., from Google ReviewsI was overwhelmed with the customer service; they had promised me to get the car ready by a certain day and they did not disappoint. good service and good people, very tentative to what you demand. I definitely recommend coming to hilltop dodge later in the future. Shout out to Alberto and Ruben for the constant friendly and helpful customer service!"Best Experience"
5/3/2018Foodie F., from YelpArty is the MAN! I'm a business owner and bought a bunch of vehicles for our company. Working with Arty was by far the best experience I had. Super responsive to emails and messages, and very honest. He actually came to work on his day off to help me figure out the new cargo van we purchased. Rare these days to see someone that cares that much about his clients."Great Service"
5/1/2018Patricia E., from Google ReviewsGreat service with service advisor Belinda... if you visit today wish her a Happy Birthday !! Hilltop Richmond provides excellent service and maintenance service is awesome! The way the entire team works is family oriented organization! I love the way they treat each customer with respect and professional! No matter how far you live from this location it's worth the drive for service!! My Dodge is older and they treat it as if it the new 2018 Dodge!!thanks so much!! They also offer a free shuttle arrive and rental car for $30 day if your car is being serviced!!! Great service location!!"Wonderful Team"
4/30/2018Jourdan S., from YelpI cannot say enough good things about me and my husband's experience with Hilltop Jeep! We have had to go to this location two times for separate issues (both of which freaked us out as they sounded like they were serious problems and were going to cost us a ton of money) and both times our experience was awesome and we left with no worry at all.Erlinda is the epitome of CUSTOMER SERVICE. She is warm, she is sincere, she is knowledgeable and she is organized. All of the qualities are what truly make your experience with a company matter and provide our overall "take away" feelings. My take away feelings from Hilltop Jeep are a perfect 10 thanks to Erlinda and all of her efforts. In addition, Melinda (also in the service department) was amazing as well in terms of assistance and knowledge!We really appreciate Hilltop Jeep and their wonderful team for being so fair and so wonderful.Thanks Team!"Wonderful Experience"
4/24/2018Dale I., from YelpWhat a wonderful experience I had at Hilltop Chrysler. I've been thinking for some time about trading in my old 2012 Lexus that is out of warranty for a newer slightly used vehicle. You see my dilemma is that I'm a female and through past experiences dealing with dealerships the salesmen tend to be followers following me while I'm just trying to view the cars on the lot, they are very pushy and try to intimidate me; acting like they see an easy target with a sucker sign on her forehead. However, little did they know who was about to approach them a no nonsense head strong female that would put them in their place in a heartbeat.Shortcut to the end of story none of the dealerships I visited was worthy of my business. That was until I went get to Hilltop Chrysler. I was allowed to view cars on the lot without anyone running up to me."Awesome people good prices!!"
4/20/2018Mike A., from Google ReviewsGood place to lease or purchase a vehicle...good deals...awesome people good prices!!"Great customer service!!"
4/17/2018Dana W., from YelpCame in to get a jeep. Ruben assisted us quickly through the process. Great customer service!! My family is super happy with it!"You won't be disappointed!"
4/17/2018Tiffany G., from YelpI just purchased a 2018 Jeep Wrangler, my sales man Austin Kvasnicka went above and beyond to make sure I was happy. I was there for most of the day but whole dealership made sure I was comfortable and had what I needed. No mater how many times I changed my mind on what I wanted he was sure to help out. From the moment I got on site he was my go to man. If you are looking for a new car stop in and ask for Austin, you won't be disappointed!"Great Customer Service"
4/8/2018Raquel A., from YelpI bought a new Jeep! My dream car. Yayyy! Thanks so much to Alberto Melgoza for helping me with this he was very efficient and fast and he even did it all for me before I was even at the dealership so I had to do was come in look at my car that I already picked out and sign paperwork it was super fast and easy and I am very happy with my car thanks to him. I would recommend anybody to come here they had great customer service everybody the time and my mother talked to while we were here today were very nice and helpful. If I ever get a new Jeep in the future I'll definitely come back here."Amazing Employee"
3/24/2018Leah B., from YelpHere to Brag about my here Alberto again because he just keeps showing up and showing out for my family and I...Alberto world around every problem I hit him with. He was so compassionate. The majority of the work he did through text and email because I was insured and he didn't want me sitting at the dealership for a long time. He called me once he had a car and deal he knew I would be okay with. He worked and worked in order to get me in a car I would love and I am forever grateful. I will never go to a different salesman Alberto is the guy. Thank you!"I am a very happy customer"
3/16/2018Wendy A. from YelpI love my New Jeep! And I have to thank Ruben of making it happen! He is my favorite car salesman of all time. No pressure, honest, really pays attention, fair price. He also went out of his way to locate the exact model and color of car I wanted, and had it driven 300 miles from another dealer! I am a very happy customer."Honest and Professional"
3/12/2018Chanel F., from Google ReviewsI just purchased a 2018 Dodge Charger. I went in doubting that I would be able to get what I wanted because of my challenged credit. Alberto helped me. He was very nice, and polite but honest and professional. He made my care buying experience very easy and pleasant. Will be doing business with you again and referring everyone to know you. Thank you so much Alberto!"Highly Recommend"
Joey N. from Yelp3/5/2018I gotta give credit to the boys here at Hilltop Dodge!! Y'all made it happen after we got refused by other dealerships for a Charger Scatpack! That thang can ride heavy! If you're ever looking for a great deal I highly recommend Thomas he a real good dude & can get you a good deal on a car! Also shout out to Joe & Michael for making this possible as well, keep up that great work y'all!"Easiest Experience Leasing"
3/4/2018Greg A., from YelpEasiest experience leasing an auto that I've ever had. Got the price I was looking for and they didn't do a lot of hw definitely lease from Hilltop in future. Shout out to Dino our salesman -- came in on his day off to help us out. Helped us get the Jeep we wanted."Very Nice Guy Respecful"
3/1/2018Matilde N., from Google ReviewsI would love to share my review with everyone about the service Alberto provided. I came in disappointed because I didn't qualify for a Nissan Rogue with I originally wanted over at the Nissan store down the street but I decided to stop by and get a second opinion so I went into the Jeep store was greeted by Alberto very nice guy respectful and with a huge smile willing to help me. Told him about my situation and my credit he was still willing to help me. I never felt pressure from him or him just trying to sell me a car. He was willing to help me and was listening to me talking. He helped me buy a new car and made me feel better when he gave me good news that I could buy my Jeep. I really like his service and wilt help me very nice guy. Thank you Alberto."Entire team was Wonderful"
2/28/2018William W., from Google ReviewsI just want to say thanks for the service team of Hilltop Chrysler -Ray your GOD sent the entire team was wonderful from arrival to departure customer service which was the experience I really appreciate Love you guys!"Everyone is very pleasant!"
Bilal H., from Yelp2/18/2018February 2018, Who buys a car on Super Bowl day, of course it has to be me!! beautiful weather. Dave is the Internet and Fleet Manager, he is great to deal with when it comes to lease a car. Less than 2 hours we were out of his office with the keys on our hand. I was there with my wife and daughter, they got her a balloon offered coffee, water, they were friendly, they made us feel welcomed and comfortable. My wife picked the Jeep Compass 2018. Dave offered a coupon discount for service for the whole year. I'm sure we will do an upgrade in a year. The team we thoughtful, cheerful, genuine, flexible and attentive. Everyone is very pleasant! Thank you Dave and team."Best vehicle transaction ever!"
2/12/2018Pamela R., from YelpRuben is! Best vehicle transaction ever! My husband was specific about the car he wanted, Ruben never gave up, he was straight forward, he was NOT high pressures, very personable. Would go back without hesitation and would recommend him to anyone, ask for Ruben, you won't be sorry."Best deals for their customers"
Leah B., from Yelp2/9/2018This is review number 3 for me and again Alberto came through!!! So far, my family has gotten four cars from Alberto and with each car I learn I can trust him with helping my family and friend...I know he will do his best to get the best deals for his customers...he the best...if I every need another can I know where to go."I Love my Acura ILX!"
F C., from Yelp2/9/2018Alberto is the man with a plan to get you in the car you want. Professional, smart, progressive, and flexible. Alberto makes your dreams a reality. I will always remember the respect he showed me and his can do attitude. Alberto is the BEST!"Wonderful Experience"
2/6/2018B.M, from Google ReviewsWe were in the market for another vehicle. One to commute in and save gas. Noticed that Hilltop Dodge had a Chevy Volt in their lot. So we decided to call the salesman Alberto to let him know our interest in the volt, he quickly told us that he was going to charge for it us for when we come in. The sales process was very smooth. No hassle of going back and forth. Easy to understand each other, no sales pressure from anyone. The whole staff is very wonderful there and very good people. Loving the Chevy Volt, it hasn't use a single drop of gas. Alberto definitely showed us the right vehicle. Thanks Alberto!"Very Good Experience"
2/6/2018Martin H., from Google ReviewsSo I was in the market for another vehicle weeks of looking around. I decided to text Alberto the sales guy at Hilltop Dodge. Alberto is a very nice guy, quick to response and answered any questions I had. Told him what I was looking for and in what price range I'm trying to be. In less than 20 minutes I started to receive pictures from him on the cars he had in my price point. Told me to come in and that he was going to give me a great price on any car I choose. He even help me in singing the papers so we can understand better. Just the experience at Hilltop Dodge was very good, and we are going to be back for our next car:)"Whole process was easy"
1/30/2018Rosa A., from Google ReviewsI got my vehicle just a few hours ago and the whole process was easy!! My boyfriend as well got his vehicle here and everything went smoothly. Big thanks to Alberto who made both of our purchases run as quick as possible!"Amazing Experience"
1/9/2018Noel G., from Google ReviewsAMAZING EXPERIENCE... I went in to talk numbers, and came out with a new 2018 Dodge Challenger. Alberto the representative who made it his mission to make the process painless and smooth as possible and within 2 hrs I came out with my new beast...I definitely recommend."Great Experience"
12/28/2017Ray R., from YelpIt was a great experience doing business with you guys. Will definitely recommend Arty and the dealership. Thanks for treating me like a VIP."I recommend this dealership"
10/16/2017Crystal P., from Google ReviewsCame here Friday after work with my husband and Jason Boggs was here ready with the car we wanted. Gave us a test drive and 2hrs later we left with the car of my husbands dreams. He asked us what we can work with payment wise and down payment wise and didn't to get more out of us like other places do. I recommend him and this dealership to anyone looking for there first or like us 2nd car."Great prices and Even better staff"
12/2/2017Marrisa B., from YelpDave is the best!! Great prices and even better staff!! Got a new car there in September and took it in for an oil change because all we do is drive that car, trips, store runs you name it. The service department is just as great as the sales department. To anyone buying a new car start with Hilltop Chrysler and we won't need to look anywhere else!"At this dealership they made It happen!!!"
11/12/2017Julia S., from YelpWhen I walked in I didn't have much faith that would be able to get what I wanted, but at this dealership they made It happen!!! They make you feel really confortable, everyone is so nice and funny. It took a while because they were shopping around for the best deals, but once it got approved everything went pretty quick, and the stay was very pleasant! Thank you Dave and team."Great customer service and a wonderful buying experience"
Daniel L., from Google Reviews10/17/2017I just want to Thank Jason Boggs & the Hilltop Chrysler Jeep dodge Team for Providing me with great customer service and a wonderful buying experience."Best service person to talk too"
Amin A., from Yelp10/2/2017Rey is the best service person to talk too, he is an awesome person and cares a lot about your vehicle, he always takes care of me every time I take my 16 challenger shaker for service, so make sure you deal with him with all your vehicle issues, I noticed today when I picked my car from oil change he has even washed my car for me, so deal with Rey at the service department in Hilltop Chrysler and Dodge he is the best!"Super-knowledgeable"
9/25/2017Rob H., from Google ReviewsTop notch experience buying a new Jeep. Ray Davis was super-knowledeable, worked hard to get me what I wanted instead of what they had to sell, solved a bunch of problems to meet my needs and was honest and straightforward to deal with. Easily the best new car buying experience I've had so I would highly recommend talking to him if you're in the market for a car in their lineup."Professional, calm and collective"
T. Picot from Google Reviews9/24/2017My salesperson was Raymond Davis and was anything but a shark. He had a print out all of the inventory including vehicles on their neighboring lots. 30 minute in I started to feel indecisive and overwhelmed but this guy remained professional, calm and collective."Very personable "
9/21/2017Eric L., from Google ReviewPurchased my first NEW car in over 10 years. Went in to just take a look and drove off in just a few hours with a new Jeep Wrangler with 3.5" lift. Jason Boggs really helped get this going, and very personable than other car sales people."Feel like part of the family"
Leon T., from Google Reviews9/21/2017Great service. Sales rep Jason Boggs did a great job and made me feel like part of the family."Process was smooth and easy"
9/14/2017Stacie W., from YelpMike Roy and the entire staff was great. He got me into a beautiful clean Lexus with payments I can afford. The entire buying process was smooth and easy. I will definitely recommend Hilltop Chrysler Jeep to anyone looking for a new or used vehicle."Very straight forward and respectful"
Nitu S., from Yelp9/1/2017After looking all over California and in Las Vegas for exactly what I wanted, with no luck. I happen to look at Hilltop and spoke to Jason Boggs, he's the first sales person to say "if we do not have it, I will find it for you". After just two days he found exactly what I wanted. Jason was very straight forward and respectful."Patient, low pressure salesman "
D G., from Yelp8/29/2017Ty did a great job updating me through Chrysler's multiple delays in rolling out the new model and never tried to pressure me into one of the gas models they had in stock. Finalizing the paperwork and taking delivery was easy. If you want a patient, low pressure salesman hit up Ty Wade."Very professional and non aggressive "
Lean P., from Yelp8/24/2017After searching around I will be going back to see Raymond Davis this week to purchase a vehicle from him. Very professional and non aggressive."Can't thank him enough"
Cathleen S., from Yelp8/12/2017Today I leased my first Jeep Cherokee Overlook. Our salesman, Trey, was amazing. I can't thank him enough for getting me the model I wanted. He was patient with us changing our minds do much. Thanks again Trey!!!"They were extremely helpful "
8/4/17Jerry B., from YelpI have been dealing this this dealership since before they opened at the Hilltop location and have had my share of great, good, and less than ideal experiences. Most of the time my experiences have been great or good. Today they were extremely helpful and it made me think back on those many experiences over the years without ever writing a review. Overall I have to recommend this dealership. I have had experience with their sales, parts, and service and overall it is the best dealership I have ever experienced."The process could not have went smoother"
7/21/17Rob R., from YelpI recently purchased a Ram Promaster van for my work through Michael Roy from this dealership. The process could not have went smoother. I've done lots of online research on the van already so I knew which model I wanted and what features and accessories I needed the van to have."Great Experience all the Way Around"
Brian Q., from Yelp7/16/17Jason Boggs, Greg Smith, Brandon Scott were high class professionals. I was in an out fast, they had solid answers to all my questions and not once did I feel any less then complete confidence in them having my best interests in mind. Great experience all round. Thank you guys."Simple and Fast"
Yazmin G., from Yelp7/11/17Came in for a car today- Jason Boggs helped us. He was incredible. Helped out answered all questions we had and helped us set up our new Chrysler. John Rodriguez made the paperwork process simple and fast. Planning on going back to get a new car."I Would Feel Good Sending My Grandma There"
7/5/2017MK., from YelpBig thanks to Ruben for helping us get into a Chrysler Pacifica. I pretty much knew I wanted one and he found the one I wanted quickly. You expect some back and forth when buying a car and I was pleasantly surprised that they just wanted to get you into the car you wanted without a lot of BS. It was a straightforward buying process and I would feel comfortable sending my grandma there :)"Nice People"
Bob A., from Google Reviews7/1/17Nice people and great selection of new and used cars/ trucks."Smooth and Easy"
Harry Y., from Yelp6/26/17Erlinda in the service department made everything during my service experience so smooth and easy. First of all she was so friendly and always answered her phone, which is rarely my experience with service departments. She remembered who I was when I'd ask about my vehicle and was truly a very nice person to work with."Straight to the Point and Answered All my Questions"
Yareli J., from Yelp6/23/17I have to say this was the best car buying experience, and the sales person Jason Boggs is very professional. As a sales person he does a great job, Straight to the point and answered all my questions on the 2017 Jeep Wrangler.... The whole process was quick and easy. If your looking to purchase a Jeep Wrangler, this is the perfect place and look for Jason Boggs he will make the buying experiencia easy , and I can assure you he will answer all your questions... Overall everyone that assisted me on the purchase of my Jeep was great !!"By Far had the Best Selection"
Bonnie T., from Yelp6/16/17Jason Boggs is a Godsend! I am attaching my Facebook post which describes in more detail how I found Jason. If it weren't for Jason, I would not be the proud owner of my first brand new car ever! Please excuse my Yelp review, but this is literally my first time ever doing one, but that is how amazing of a person Jason is. He really knows how to connect with you as a person, far beyond the "car salesman" customer relationship. I really felt like he cared about me as a human being, and a mother. Hilltop was not the closest dealership to me, but they BY FAR had the best selection and best offer on the Jeep I was looking for, and Jason performed and delivered a miracle for me with this deal. My loan, which I felt blessed to be approved and financed for, was for a low percentage rate with $3500 in eligible rebates and they took my old Jeep off my hands and applied that as a trade in towards my purchase."Hands Down the Best Experience"
Ofelia M., from Yelp6/14/17Joe and Alberto were awesome! Hands down the best experience! They were quick and straight to the point. Left with my new vehicle"Rock Bottom Price"
Keith P., from Yelp6/5/17Arty Bahena is the internet sales manager you want to deal with. I live in Auburn and I knew exactly what I wanted - a 2016 challenger-scat pack shaker. I contacted no less than 15 dealerships in the Nor-Cal area for prices. Arty was the only one to send me a rock bottom price within our first couple of conversations."Very Comfortable Experience"
6/1/17Ale L., from YelpThe best experience I have ever had in life! I traded in my Toyota Corolla for a beautiful Dodge Charger, never in my life I thought I could be able to have such a easy, stress free and very comfortable experience in getting a new car . When I first purchased my Corolla I thought I was getting good deal but i was wrong the guy that sold me the car lied about a lot of things that weren't on the contract, detailing , oil changes and many other maintenance, but at the Hilltop dodge Chrysler it was different."Great Shopping Experience"
5/23/17David B., from YelpGreat shopping experience. Purchase a 2017 Jeep Cherokee. No pressure. Everyone was very nice and helpful large selection of cars. I worked with Arty Bahena. Very professional with a nice easy going manner. Highly recommend Hilltop Chrysler and Arty Bahena."Amazed at the Customer Service"
5/10/17Leah B., from YelpThis is my second review I am writing about this dealership because I am so amazed at the customer service and genuine concern they showed me. I bought my car from Alberto in December which was an amazing experience that I have already commented on in yelp. Here we are 6 months later and my brand new car is totaled. Thankfully I have full coverage for the car. I went down to Hilltop dealership on Sunday two hours before they were about to close and yet again Alberto came through. Every time I go there he treats me like family. He got me the best deal for my circumstance and he made me feel relaxed at a hectic time in my life..."Good People and Extremely Professional"
Shellie V., from Yelp5/5/17was in the market for a new challenger. My good buddy gave me the number to this guy JASON BOGGS. I called him up, asked him a few questions and after talking to him for a few minutes I new that if anybody could get me the car I'm looking for it was him. After I arrived and told him EXACTLY what I was looking for he said "well have you ever driven a SCAT PACK?" I told him no. He then said to me "well, how do you even know that this is the car for you"? He put me behind the wheel of a SCAT PACK and showed me everything about the car. The guy is an excellent salesmen and Micheal Stead is lucky to have him. If you are feeling some kind of way about getting into a new vehicle and your just not sure go see JASON BOGGS. Great guy, good people and extremely professional."Helped Me Get The Car of My Dreams"
Keelan J., from Yelp4/13/17Alberto helped me to get the car of my dreams and I could not of gotten this car without him. He is wonderful to work with and really cares about making sure you go home in the right car for you! Thanks Alberto CHAMP."Fantastic to Work With"
Jordan W., from Yelp3/31/17Jason Boggs was fantastic to work with. Super helpful, straight forward, and focused on getting us exactly what we wanted. He also did a nice job easing me through the dreaded transition to a minivan (although it's actually pretty awesome).
5 stars to Jason and the rest of the Hilltop team."The Trust Was Built"
Brother B., from Yelp3/28/17I strolled onto this lot Saturday morning looking for some rebate deals because I was upside down on my current vehicle and was coming to the realization that this wasn't a car that I wanted to spend my life with lol. So outcome, one of the best car salesmen I've had. And I mean that in a good way.
After chatting a bit and me telling him my priorities he says "Hey man I'm not trying to be an asshole but you have a little something in your ear". After getting out whatever it was (it was early Saturday morning lol) we laughed and I truly appreciated someone having the integrity and forth rightness to have my back. The trust was built right there. Now I don't know if that was a sales technique but if it was, if was a damn good one.Then after looking at some Dodge Rams, he says, "we can find you a car with a good rebate but if you don't like it then why bother? Let's find you something that you really like". I obliged him but I was very clear on my needs and price point and was not about to get the run around.
But I'll be damned if I didn't find the car of my dreams and one of the best car salesmen I've ever had actually helped closed the deal. JASON BOGGS is one of the best car salesmen. He knew everything about the car I loved.
Go to Dodge, ask for JASON BOGGS and get a car you love lol. Don't let his direct NewYork style throw you. He's a great guy.
Cheers to Michael Stead Hilltop!"Super Happy"
AG., from Yelp3/27/17I have been using their service dept for 9 years. Decided on a new Jeep. Jason Boggs was there for me EVERY step of the way. It was a great experience and I am super happy with my new jeep. This is the place, ask for Jason!!!"5 Star Kind of Salesman"
Dennis G., from Yelp3/25/17Arty Bahena! Best sales guy around! He's straight to the point, no bs back in forth, and really took care of me! Went the extra mile to deliver my vehicle to me and pick up my trade in! He is a 5 star kind of salesman! Love my new hell car Arty! Thanks a million!"Helped Me from Start to Finish"
-Vivian G., from Yelp3/20/17Jason Boggs was absolutely amazing! he helped me from start to finish. and checked on me and my new car weeks later. definitely recommending him to family and friends."Went Above and Beyond"
-Julio, A., from Yelp3/8/17Had a great experience at this dealership!
Actually bought a car there back in 2009 from Ty, and it was a great experience then.
A few months ago, I was in having my work vehicle serviced, when I went touring the lot. I met with salesman DINO - who is a great, personable and (most importantly) knowledgeable guy about the cars they had on offer. There was a brand new 2015 Chrysler 300 C sitting there, and he showed it to me even though I said I wasn't really looking to buy a new car. After checking it out, I was impressed with the vehicle and all the options available, and seriously wanted to buy it. So, I tossed out an offer a lot less than the already discounted price. Of course, that price was rejected. I expected that!
But DINO didn't give up on me or the chance to make a sale. He stayed in touch, calling me and negotiating with me over a total of almost THREE MONTHS! When we got the price down to what I felt was affordable, I went in to buy the vehicle - but there are still things that need to get reviewed before hand. How much will I get for my trade? How much of an interest rate and how high or low will payments be?? I wanted the car, but wasn't willing to take a hosing on the trade in value or being bent over a barrel on interest rates, and needed a payment under $500/month. DINO again went above and beyond, negotiating hard for me and getting me exactly what I felt the vehicle was worth on trade in, and he even got me a great interest rate and an affordable monthly payment!
"I Totally Recommend Any of My Friends"
3/17/17-Cynthia C., from YelpIt was time for me to get a new car so I decided to go to Hilltop Chrysler dealer. From the moment I walked in, Alberto was the one who help me out getting my new car. I purchased a 2015 Chrysler 200 I loved it until it started giving me problems. However, I reached out to Alberto and told him what was going on and he was fast to help me out. Now I got a 2017 Chrysler 200 and I love it. He gave me a good deal. Alberto is the one. He is great at his job I would totally recommend any of my friends or family member to go with him.
Thanks again , Alberto!"Better than Fantastic"
-Nicole N., from Yelp3/4/17The team here at Hilltop Dodge is better than fantastic. The process was more than easy and smooth and they were so patient even with our 3 children running around like crazy. Dave Holt was honest and so friendly. I highly recommend coming here!"All Very Kind, Professional and Effiecient"
-Lena J., from Yelp2/20/17I'd been looking for months for a lower mileage Element within a certain budget. I discovered "my car" via CarGurus and received an immediate response from Dave Holt, one of the internet sales reps at the dealership. It didn't take long to work our way to a price that was fair for both of us and, being pre-approved for a great auto loan through Redwood Credit Union, the transaction to purchase the car took very little time.
Dave, Michael (assisted in the transaction) and John Ramirez (finance manager) were all very kind, professional and efficient. I didn't get the "sleazy car salesman" feel from anyone there for even a second. My daughter left happy - dot-to-dots and balloons in-hand and we are now proud owners of a fabulous, affordable Element with low miles and many adventures ahead!Thank you to the team at Hilltop for the great service!"I love the Service"
-Maril D., from Yelp2/18/17I was there today buying our second truck. My husband and I really like the customer service at this dealership especially this guy name Alberto, who is one of the sales person, is really professional and helpful. I really recommend this dealership I love the service, and we will definitely go back in the future."Fantastic and so Helpful"
-Maggie D., from Yelp2/8/17Alberto from this dealership was fantastic and so helpful. He went above and beyond and is amazing to work with. Thank you Alberto!"Never once felt cornered or pressured"
2/1/16-Tim F., from YelpJason Boggs was my sales rep, and he somehow managed to make the process of leasing a new vehicle fun! He's got a knack for well timed humor, which kept things light, but he also knows how to get things done and make the deal work. He even waited around until after my paperwork was signed to personally walk me through all of the features in the new vehicle. The whole team was cohesive and professional for each step of the way, and I never once felt cornered or pressured. I'd recommend this place hands down."These guys are amazing"
1/24/17-Shante E., from YelpThis is long overdue, but definitely needed. These guys are amazing. From their service to getting you what you WANT. Since you are the one spending the money, they listen and help you with getting the car of your choice. If I were to repurchase another Jeep I would definitely come back here."Non-High Pressure Style"
12/30/16-Tracie M., from YelpI had a great experience buying my new Jeep Renegade. Daniel Pinero was the best salesperson I've ever worked with. He was so patient and his non-high pressure style was perfect for me. He was knowledgeable and made the process painless. I would highly recommend this business."Great experience with Hilltop Dodge, Jeep, and Chrysler"
12/28/16-J S S., from YelpCame in yesterday to turn in my truck lease and Ruben took care of me. He's very personable and gets straight down to business. He got me into an awesome 2016 Dodge Durango. He took his time and showed me a few models. Hit Ruben up when you come in and he will take care of you. Great experience with Hilltop Dodge, Jeep, and Chrysler."I'm one happy camper"
12/23/16-Juan M., from YelpI want to congratulate Alberto and his team over at Hilltop Dodge for being able to get me out of my car and putting me into the truck I wanted. Alberto was very excellent on providing me information and breakdown on how the numbers would be and a detailed explanation. Got my Mom and I out of the dealership in a couple of hours without wasting any time, as well had the truck ready for me washed and gassed already. This is the best Christmas present he could of provided for me. I'm one happy camper and now I could go enjoy my truck. Thanks Alberto for your help."Treated like a Friend"
12/10/16
Last week I have purchased a brand new Ram Promastercity at this dealer. I must say, the whole experience have been great. I was initially greeted by Jason Boggs and was offered to test drive the vehicle I have been looking for. He was friendly, respectful, and very informative. I did not want to commit on my first visit but after visiting other dealers, I ended up coming back to Jason. During the price-negotiating process, he was very open and honest about everything and brought the price down to a very reasonable number. (I knew it was reasonable because I had done intensive research prior to the visit) I have purchased many cars in the past but was always turned off by those stereotypical pushy sales-rep. However, you can expect to be treated like a friend instead of a potential buyer at this deal from beginning to the end. If you looking to purchase a Dodge, ask for Jason Boggs at this dealer.
-Beom J., from Yelp
"A Joy to Work With"
12/1/16
It was time to turn in Jeep on lease and find a new one. We had the pleasure of being helped by Mauricio Vasquez. A very informative salesman who went out of his way to find us just the right Jeep. Mauricio was a joy to work with today.
-Gail H., from Yelp
"I got a great deal!"
11/19/16
Had a wonderful experience purchasing a new Charger from Jason Boggs. Jason provide excellent service, he helped me choose the perfect car without me feeling pressured. He was great to work with and I feel like I got a great deal.
-Sonja D., from Yelp
"Great Experience"
11/7/2016
I do not like car shopping because it is very time consuming and I don't like the game of back and forth of let me talk to my manager 10x. But it was a great experience at Hilltop ford with Dave Holt. He made the whole experience easy and actually fun. He answered all my questions and made it a pleasurable experience. I love my new car and I feel like I got a great deal for my money and was quick and easy. Thank you Dave Holt!
-Oscar J., from Yelp
"Wants you to be happy"
11/4/16
Jason Boggs is the best sales person I have ever met at any dealership. He is honest, patient, caring, and works hard to make sure that his customers are satisfied. My fiancé and I really appreciate the extra effort he put in to get us a new car. Now, we do not have to walk or catch the bus anymore. Our son is also happy that we got a new red car because red is his favorite color. Jason Boggs is the best person to go to because he actually cares about your future and wants you to be happy. His welcoming personality and honesty really creates a bond with customers to make them feel special. If you want someone to help you at Dodge it should be Jason Boggs. He might be the hardest working man at the dealership.
-Briana B., from Yelp
"Fast and very helpful."
10/29/16Today I just dropped off my Jeep to get its first service! My service advisor was Erlinda Delgado, she was awesome, fast, and very helpful. She made things easy and fast, I was in and out.Louis-Andrew A., from Yelp"Everyone is really nice and super helpful!"
10/21/16My husband and I stopped by to check out some trucks. Dino was the first to come out and offer any help. The Jeep Grand Cherokee caught my eye right away. Dino quickly opened it up for us and was super helpful from the start. He wasn't pushy at all, he made sure we found what we liked and were happy with it. The purchase was a bit late at night so he offered that we come back tomorrow so he can go over all the things our new vehicle had to offer. We later found out Dino came in on his day off just for us!!! We thought it was very nice and sweet of him to do that. John also took the time to explain bit by bit our finance plan and other features offered to us.If you're thinking of car shopping I totally recommend Michael Steads at Hilltop. Everyone is really nice and super helpful!Ana Lila D., from Yelp"This car buying experience exceed any other"
10/4/16Okay, so let me 1st start with how amazingly and overly satisfied I am with this establishment! Dave Holt and his godly team made my dreams come true on Sunday. Everything, and I do mean everything, from the time they gave me in the lot by myself to pick a car down to the grueling paperwork which Brandon the finance manager made that experience so easy! and to top it off I got a follow up call from Mustafa asking how everything was going! I also loved and respected that when they left me at a desk they came back with results, no "problems or hiccups". From the moment I met Dave holt, I felt like he was on my side, like a dad getting a car for his daughter. This car buying experience exceed any other and I will definitely be back and I most grateful for the great effort, on my behalf, of the Dodge team of Hilltop!Jasmine R., from Yelp"In Good Hands"
9/24/16Shout out Ruben Gutierrez and he'll take care of you like he took care of us when we got our 2016 300c. The entire processed moved with ease and grace. Talk about service and being in good hands. He deserves a raise! What a great experience.Alexandra S., from Yelp"Made my purchase easy."
9/26/16We showed up pretty late in the evening and Jason Boggs came right on out to help us. We never felt pressured or inconvenient. Extremely helpful answered all our questions and even took the time to show us a few models. Made my purchase so easy. I really thought I was gunna be stuck for hours with dishonest sales man And I truly was wrong!! Next day he called me my Jeep was gassed and detailed ready for pickup!! He is extremely helpful and responsible, when I picked up Jeep he wasn't there but he did inform me and left me in good hands with Daniel P.. I def recommend anyone looking to go check him out!Liset R., from Yelp"Great Staff"
9/20/16I have been planning on buying a car for sometime now but found it hard to find the right dealership/person who could really fit my needs. Dino was not only professional but provided my family and I with awesome customer service. He took pride in making sure everything went smooth and easy with our purchase. I am now the proud owner of a 2017 Dodge Durango R/T all thanks to Dino and the great staff at Hilltop! Thank you for helping me take the big leap and purchase the car of my dreams Dino!Michelle K., from Yelp"Great Customer Service"
9/18/16Came to Hilltop Dodge to see if they would be able to hook me up with a brand new 2016 Dodge Challenger. I had visited another Dodge dealership the day before but they were only able to put me into a used Dodge Challenger. Thanks to Jason Boggs for not giving up on my deal. If you're looking for great customer service from someone who knows what the people want, ask for Jason Boggs and tell him that Luis Suarez sent you.
Luis S., from Yelp"Honest and Hard-Working"
9/17/16Jason Boggs is the best car salesman I have yet to see ever in life he's the most honest and hard-working I've seen in a long time a true gem to the company.Lori C., from Yelp"Hands Down Best Service"
9/15/16Hands down best service I've ever received trying to buy a car. If you're looking for options, Hilltop is definitely the place to go. I just bought a 2016 Dodge Challenger SRT and I'm in love. I went into dodge looking for something with more power. I had previously bought a Dodge Challenger SXT three years ago from Hilltop also. Me and my family have been coming back to Hilltop for many years because of the great rates and deals they have during the holidays...Antonio A., from yelp"Gives Their Customers Quality Care"
"Amazing Customer Service"
8/3/16Thank you Jason Boggs for all your help and amazing customer service. You guys made a better offer than edmunds.com and all the other dealerships i visited without wasting my time. I will enjoy my new jeep in Hawaii.Carlos S., from Yelp"By Far Went the Extra Mile"
7/29/16Great service. Ask for Jason Boggs. He's very personable, easy and no pressure. He by far went the extra mile to get the vehicle I wanted and worked hard to get me the best deal I could get. Even days later he called and made sure I was happy and worked on a couple small things for me. I bought another jeep product at another dealer just a year before and preferred this dealership. Happy driving!Jamie D., from Yelp"I Left Happy and Knowledgeable On My Vehicle"
7/25/16Thanks Jason!! Loving my Trail Hawk! Your service and attention was great! Your attention to detail and the fact that you went out of your way to make sure that I was happy with my car was truly amazing.
I left happy and knowledgeable on my vehicle.Maricruz A., from Yelp"Amazing and So Friendly"
7/19/16My review is for Carl .... He made our purchase go by so smooth. He did everything right from getting me the car I wanted and staying in my budget. He is amazing and so friendly; it was nice to finally go to a dealership where their employees are nice . 5 stars for Carl if you guys decide to go let him know you seen Yajaira and Amilcars review.Yaya A., from Yelp"Very Helpful and Very Nice "
07/31/16They know what they are doing. Very Helpful and Very Nice.Oh and they have great coffee!Debra B., from Google Reviews"Couldn't Be Happier"
7/11/16Picked up a 2014 Dodge Caravan and Ruben Gutierrez helped me find exactly the vehicle I was looking for and then some! Bonus that I didn't go outside of my price range either. Couldn't be happier!Shartimus P., from Yelp"The Best Dealership"
5/28/16This is the best dealership I've ever dealt with, from the sales staff to the service department you will receive nothing but 5 star customer service. Not only have they earned my business and I send all my family and friends to Hilltop CDJR...If you want to be treated like family, this is the place.Derkek P., from Yelp"Awesome Service, No Pressure"
5/8/16Went in yesterday to look at the wranglers and the options I had to trade in my other car. Awesome service, no pressure, and felt comfortable around the salesmen. I didn't end up getting the Wrangler but would definitely recommended anyone here.Manny D., from Yelp"Genuinely Happy to See People"
5/3/16Bought a 2016 ram ecodiesel recently from Hilltop. Walked in with a good price listed a dealer a couple hours away. I knew Hilltop had a good reputation, so figured I'd swing by on my way out to the other dealer to see if they had the same model and could match the price.
Jason Boggs helped me out and made it clear he wouldn't rest until he found the model I wanted. It took a little hunting around but he found it and got me the price I wanted. Left there a happy customer with an awesome new truck. Jason made the whole process a very pleasant and easy one!
My boyfriend bought a ram at another dealer prior to this and, although he eventually got the price he wanted, we left there feeling pretty burnt by the haggling and cheesy sales-ness of the place.
Hilltop was a completely different experience. I actually look forward to going back and seeing the guys when I have my maintenance done. It's clear they are genuinely happy to see people walk out of there satisfied with the full experience.Tallie T., from Yelp"Great First Car Buying Experience"
4/29/16Carl really took take of me. Love my new Patriot so much! Good group of guys at Hilltop. Great first car buying experience!Kristina O., from Yelp"Made It Happen"
4/28/16This review is for Dino. I purchased a vehicle from here a couple years ago and he assisted me. He was very helpful and helped take my information over the phone and ran some numbers by me so that I didn't waste my time coming in for nothing. Came in and saw another vehicle that I wanted and he made it happen. Thank you so much Dino. If you're looking to buy a car make sure you see Dino.Soraya M., from Yelp"Very Friendly, Funny, and Fun"
4/25/16Went to San Leandro Chrysler Dodge Jeep Ram dealership twice and they weren't even able to help me trade the fusion I bought from them. Came here and walked away with this beauty 2016 Dodge Challenger thanks to Vernon who was absolutely the right guy I needed to make it happen! Very friendly, funny, and fun to be around for the short time I was there + our test drive wasn't so awkward like every other test drive I've been in. Just getting into a vehicle with a complete stranger makes it awkward but our buddy Vernon made it seem like we knew him forever lol. Anyhow, long story short we got the car we really wanted and everything went smooth as can be. So next time or first time you decide to visit Hilltop ask for Vernon, thanks again Brada.Karoline S., from Yelp"Wonderful to Work With"
4/23/16Brian was wonderful to work with and helped us get the best deal possible on my new car! Highly recommended!Elena W., from Yelp"I Am Forever Grateful"
4/21/16This particular dealership gives a whole other perspective when it comes to purchasing a car. Normally one may feel edge when going through the process of finding a new vehicle due to "the sales process or the sales representative"; When I tell you not only did this dealership give me hope (due to having sub-par credit) they completely changed my whole outlook on car dealerships in general. Jason "the car-man" Flemming is absolutely the "Bomb.com" and I am forever grateful to have worked with him. I haven't had a new car in 10 years due to less than perfect credit and always felt down on myself due to constantly facing denial after denial even though I make pretty good money. So due to having a poor credit rating I've been forced to purchase second-hand cars time after time that have left myself as well as my younger kids stranded. Jason stayed positive the whole time and assured me that everything was going to work out and he would get my out of my "bucket" and into a new car even though I had my doubts...and he absolutely delivered for I am rocking a brand new 2016 Chrysler 200!!! Words cannot explain my gratitude and I would recommend Jason to any and everyone who is looking to get out of their junk car and bringing their self confidence back with a brand new ride. Thanks again Jason.Kristinia S., from Yelp"It Was All Done with A Smile"
4/11/16I just want to thank Jason B. on the great customer service that he gave us, I really went that Friday just to look around and I met this wonderful salesman who let me take my time and look at vehicles, I told him what I was looking for and he explained each vehicle that he showed me, and It was all done with a smile, he did not pressure me or make me feel rushed, and if you know me I have like a thousand questions, but he was very patient and wanted to help me find exactly what I was looking for. My experience with Hilltop Chrysler Jeep deserves more than five stars. Jason you get a perfect 10 from me. If you are looking for a new car I recommend Hilltop Chrysler Jeep, ask for Jason and tell them Shanda sent you.Shanda W., from Yelp"The Smoothest Car Buying Experience"
4/5/16Just purchased my new Jeep Renegade and it was the smoothest car buying experience I have ever had. Michael Roy communicated with me numerous times via email and phone during the week before my purchase always answering my questions. When I got to the dealership to test drive the car it wasn't exactly what I wanted. He searched high & low and found one for me. When we opted to come back the next day to complete the purchase because it was getting late he offered to come in even though it was his day off. Didn't even bat an eyelash when I changed my mind on the color. I will be talking highly of him and our total experience here for a long time!Gina F., from Yelp"Nice Surprise"
2/25/15
We went to Michael Stead Hilltop Jeep to look at the New Jeep Cherokee. I knew what I wanted. We meant Dave Holt , Internet Manager. He took the time to try and find me the Cherokee I wanted, however we could not locate one. Dave suggested we order the Jeep Trailhawk just the way we wanted it. So we did. He keep in contact with us each week to let us know how the build was coming along. Today we picked up our New Jeep Trailhawk. It was better than I thought it would be. Dave took the time to explain all the features. I just love my New Cherokee and would buy my next car from Dave Holt. If you want a fair deal and great service go see Dave Holt at Michael Stead Hilltop Jeep
-Terri M., from Cars.com"Dave is Awesome!"
2/15/15
He is very nice and helpful. He was polite with amazing attitude.
-Theary, from Cars.com
"Would Recommend to Anyone"
2/15/15
Called Michael Stead Hilltop Ram a few weeks ago and spoke to Dave Holt, Internet Manager about a 3500 Ram LongBed he had coming into the Dealership. He said he would call me when it arrived. The Ram arrived, Dave called and we worked out a Great Deal .He worked very hard to get me what I wanted for my trade. Took the time to explain options. Very happy, would recommend to anyone looking for a Ram to contact Dave Holt.
- Pacific Scaffolding, from Cars.com"Best Experience"
2/14/15
Went into Hilltop Dodge to get a new Dodge Charger. We meant with Dave Holt, Internet Manager. He took his time and we found the Dodge Charger that had everything we wanted and more. It made it easy. I have told him that I am sending all my friends to him and Michael Stead Hilltop Dodge. Chris in the Finance Department worked with us to get the payment we wanted. Will buy our next car form Dave.
-Lisa K., from Cars.com"Super Efficient Nice People"
2/12/2015
Really great and fast service my salesperson Trevor Ellis helped me to get the car I wanted. Super efficient nice people. Definitely recommended. Thanks Hilltop Chrysler
-Inga, from Cars.com"Professional and Courteous"
2/10/2015
Went to Hilltop Dodge and had Raul help me. Got the exact car I wanted with no problems. He was very professional and courteous will be going back to him to buy my next car.
-Joseph G., from Cars.com
"Entire Experience Was 5 Stars"
2/7/2015
I was in the market for a new vehicle. While traveling on vacation, I was able to try the Jeep Patriot. It was a nice drive and I loved the blue color. When I got back, the vehicle I was using wasn't running because of the battery. It was 8 years old so it was time for a new vehicle anyway. My husband and I stopped by the Hilltop Chrysler Jeep Dodge Ram dealership. I wanted to show him what the Jeep Patriot looked like. As we started looking at the one they had on the lot this nice young man, John Thompson, approached us and asked if we wanted to take a test drive. We did so and he asked us the normal questions. He was very laid back and extremely pleasant. He was very knowledgeable about the vehicle. After the test drive we went to his office and he was giving us information on the vehicle and mentioned the Jeep Compass was similar. We then went outside to check out the Compass. Although we didn't plan on test driving the Compass, I'm glad we did. I found the vehicle more like a sedan but it was an SUV. The Compass is like a combination of the Cherokee and the Patriot. Needless to say I ended up buying the Compass the same afternoon. Mr. Thompson was an honest, down to earth, and genuinely nice person. I have to say the entire experience was 5 stars. All the wonderful people at the dealership made us feel comfortable and treated us like we were the only customers in the dealership. I would most certainly recommend the Hilltop Chrysler Jeep Dodge Ram dealership to my friends and family and have them ask for John Thompson. Thank you for such a spectacular experience!
-Christine, from Cars.com"Great Dealership"
2/6/15
Bought my 2015 Dodge Challenger from Dave .. Great service! Took the time to explain everything. Would recommend to everyone
-Arrion, from Cars.com"Legitimately Cares"
4/24/2014Lauren, from Yelp
My husband was looking for a new pickup truck for months. He eventually found a used one that he liked over at Hilltop. Tony Morse was our main contact and boy was he nice! He let my husband go for a (45 minute) test drive and went out of his way to make us feel comfortable buying used from him. There were a few small parts missing and he called up Toyota (the truck is a Tundra) and ordered the parts for us BEFORE we even signed the papers to buy the truck! There were a few small issues that my husband noticed on the truck, and they had them fixed before we showed up to sign anything. They worked on the price with us, and gave us a reasonable price for our trade in. Working with Tony is what makes buying a car easy and enjoyable. I highly recommend sitting back and talking to him and knowing that you're buying a car through someone that legitimately cares. We have no problems with the truck yet, so hopefully things continue to run smoothly! Thanks again to Hilltop on an easy purchase. We will keep you in mind for future vehicles."Everything Was Smooth As Silk"
5/25/2014Jo, from Yelp
Raul at Hilltop Dodge is the man to see!
I've never been so relaxed while looking for a new vehicle, the salesmen are always pushy and try to put you in anything that can garuntee them a sale.
BUT NOT WITH RAUL AT HILLTOP DODGE!!
Our family is growing so we were looking for a larger vehicle, stylish, and not too gas consuming so we decided to look at chargers.
From start to finish Raul did the most important thing, he actually listened to our wants and showed us many midsize cars and small suv's. None of that fast talking "this is the one, lets work the numbers pressure." Everything was smooth as silk and he was very patient with our picky and indecisive requests.
Car shopping is usually a headache but my sister and I actually enjoyed ourselves and were pretty comfortable."First Time Buyer"
8/15/15,
First time car buyer. This was the first lot that I went to and up comes Ruben with a great positive attitude. Really makes you feel comfortable to converse with him. Showed me the car that I fell in love with and worked out a great deal to save me over 5 thousand dollars!! If you come here, Ruben is the man to talk to. Ask for him.Sonny, from Yelp"The Best Dealership Yet"
I got to say this has been the best dealership yet! Everyone is friendly and helpful! I've been coming here for 2 years now and I got the best deal from my boy Raul! If you guys every go here ask for Raul he try and helps everyone in any way buy he always makes it happen! Just got me a 2014 dodge charger!John, from Yelp
"The Best"
2/12/2015Tiana, from Yelp
I've been to Chrysler dealerships across the US and these guys are the BEST! I was treated wonderfully from my purchase all the way to the service department! The few times I went in for minor issues (oil change, grill change) I was greeted by name. If I were to buy another car, I'd like to come to these guys!"Makes You A Priority"
Steve, from Yelp12/6/2013
I just bought a 2013 Chrysler 300 from Dino Marraccini. Dino is as good as it gets as a salesman. He keeps his word, makes you a priority, knows all the important information, and is fun to work with. He made a great deal in what was the best shopping experience I can remember.
"A Simple, Stress Free Experience"
8/20/2014Ephraim, from Yelp
We just bought a 2014 challenger from Raul. Because of the bank, the process took 3 days. Raul worked on it from open to close, 3 days in a row. The deal we got couldn't have been beat. He's down to earth and made me and family feel very comfortable in a situation that would have been otherwise stressful. If you're looking for a simple, stress free experience and an unbeatable deal on a great car, I would recommend asking for him. Thanks Raul! We couldn't be happier :D"Cilent Satisfaction Is Her Top Priority"
2/4/2015Karl, from Yelp
Erlinda in the service center is fantastic! I have been brining my Dodge Avenger here for the past year and she has always been honest and incredibly fair. It's hard to find a dealership where customer service takes priority over profit but Erlinda has proven time and again that client satisfaction is her top priority. There are plenty of other places I could bring my vehicle for routine maintenance and warranty work but I will continue to come back to Hilltop to work with Erlinda."Got Us a Really Great Deal!"
,11/30/2015I bought a Jeep Cherokee Trailhawk this weekend and couldn't have been happier with how it went down.It's important to note that I had done a ton of research and talked to plenty of other dealers before calling Hilltop. We first called Trevor, and he was shockingly receptive to very direct questions (rather than the typical running around in circles and not answering questions trying to get us to "come in for the best deals"). Trevor and Greg worked to get us a really great deal (compared to everyone else).We drove down 10 minutes before they closed, and Reuben was ready and waiting with everything 100% ready to go. Regardless of the fact that it was Saturday night on Thanksgiving weekend, everyone at Hilltop was happy, efficient, and straight-forward with our questions. Thanks a lot Trevor, Reuben, and Greg!Mike, from Yelp"Superb Service"
12/10/2013Cynthia, from Yelp
January I bought my 2012 Chrysler 300 at Hilltop from Michael R. I Loved it then and I Love it even more now! I just went in for my maintenance and received EXCELLENT service from Alex F. He took the time to explain to me everything that needed to be done and why. He also let me know all the things that I didn't need done at this time. I really appreciated that. Most places will try to convince you that you need more done than you actually do and you end up spending a lot of MONEY! Alex was Great! Very knowledgable and courteous. Hilltop Chrysler has Superb service and I highly recommend them!!!"Best Service"
Gail, from Yelp12/17/2013
We just purchased our 2014 Jeep Grand Cherokee. We had the best service from Reuben who made the whole purchase experience less painful. Extremely professional & helpful. I urge you to ask for Reuben who can guide you through the car buying with a smile. Hilltop Chrysler Jeep at Hilltop
"Could Not Be Happier"
Zack, from Yelp12/18/2013
Just bought a new Rubicon and could not be happier! Dealt with Dave Holt who was very patient and met all my strict needs in search for the perfect vehicle! Recommend a Jeep and his service if you are contemplating the decision!
"You Can Trust What They Say"
3/29/2014Sheila, from Yelp
Great place to buy and have your car maintained....you can trust what they say. Talk to Erlinda in service an Piyam if you want to buy a car. I am happy with my 2010 purchase and I have been getting service since then.
They make it easy to go back...because of the great service"Very Patient"
Myisha, from Yelp3/21/2014
I want to give a thanks of gratitude to one of the salesman who totally went the extra mile in selling me my 2013 Dodge Charger the car that I have been wanting for a long time!!! Micheal Roy was excellent with his customer service very patient with showing me all the different options... found exactly what I was looking for and didn't leave me until the deal was said and done!(even though he was off at 3 he stayed til 9)..Never have I had the treatment at any dealership with any salesman as Micheal hats off to great customer service and I will b sending all friends and family!! Thanks again u have made the experience of buying a car well worth it and hassle free!!! and BTW I love my car!!!!
"Extremely Friendly and Helpful"
1/10/2014Jennifer, from Yelp
I bought a 2014 jeep patriot on New Year's Eve from this company. They were exceptional, and really spent a great amount of time making sure I was able to get everything I wanted at the price I wanted. Every one at the company was extremely friendly and helpful. I will buy every car here from now on. Thanks again hilltop Chrysler and all the staff for a awesome car buying experience!"A Great Deal"
3/13/2014Yesenia, from Yelp
Thank you Raul, for your help with our purchase of a new 2014 Jeep Compass. Without your help we would have waited until the summer or maybe longer but because you were able to help us to get such a great deal and help us go over all the vehicles if not almost all the vehicles on the lot, we got an understanding of what we can get for our money and best value.
We hope others that need help with a vehicle purchase have the luck to get you on your work day since you seem to be so helpful on our purchase."Goal Was To Make Me Happy"
1/20/2014Eric, from Yelp
Just bought a 2014 Blacktop Charger here and had a great experience. Tony Morse helped me and he did an excellent job. No pressure, went over my options and gave me a very good deal; I had done my research but was still happy with his offer. There was one issue in that I was told the car would come with heated seats, but it didn't. Mutual misunderstanding but they handled it professionally and their goal was to make me happy so they had custom heated seats put in at their cost. Piyom is the sales manager and he took care of everything for me. If you're buying a new car I would recommend coming here for a browse and to speak with Tony."Weren't Any Hidden Games"
Frank, from Yelp2/19/2014
I had been looking for a new Dodge Ram and after trying to get financed with two other dealers without coming to an agreement, I tried Hilltop Chrysler in Richmond. I submitted a request for information via the Internet and was contacted by Salesman Dave Holt. He requested I come in and look at his inventory and when I arrived, I found exactly what I had been looking for. Dave was very patient and professional...( and not pushy, that was important ) When looking for financing, the finance manager Pyam did a great job getting me financed with the rate and payment I wanted when the other two dealers couldn't or wouldn't get for me. Oh and there weren't any hidden games like prior dealerships had done.
I highly recommend doing business with these gentlemen and I will be doing the same in the future. Great buying experience...."Above and Beyond"
Rochelle, from Yelp2/6/2014
Great experience. Ruben is such an awesome salesperson. No pressure. Very laid back. Environment was warm and friendly and professional. I bought my car with my kid in tow. I never thought that could happen. Kiddo helped me pick it out. The follow up customer service has been above and beyond. They are working on insuring repeat business if not referrals!
"Well Organized And Very Well Communicated"
6/15/2014Matt, from Yelp
Dave and Piyom were great with answering my questions and working with me on the purchase! Everything was well organized and very well communicated throughout the entire process- email/phone calls/in person (much better experience than car shopping with private sellers IMO...) I feel confident that the car was in the best condition for the sale (note: this was a used car) and that I drove away with a great deal. Unlike other salesmen ive dealt with, nothing felt rushed or pushed on me. very comfortable working with them. Thanks Hilltop!"Great Service"
8/29/2014Mark, from Yelp
Needed to get an oil change and get back on the road...QUICKLY. Made an appointment for Monday at 10am. Got there around 10:15. Erlinda took my info, told me to go have a seat, and she'd have my PT Cruiser get in shortly. I sat in their break room...made a few phone calls. And she came to get me less than 1 hour later. Are you serious? YEP.
So, if you want great service...friendly staff...and a clean place to wait....then this is the place. Thanks for your great service and always friendly smile, Erlinda."Worth The Extra Drive"
10/13/2014Jackie, from Yelp
Just bought a new Jeep from Hilltop, and couldn't be happier. Michael especially took excellent care of me, shepherding me though the buying process, and even looking out for me after the fact, calling to let me know I'd forgotten something valuable in my trade-in, and helping me to get it back even though I live far away. Greg and AJ were also helpful and easy to work with.
Hilltop gave me a great price on the new Jeep and a fair deal on my trade in (they didn't try to low ball me out of the gate like most places do). Most importantly, no one wasted my time with high pressure tactics or tedious games. Having visited Jeep dealerships down on the peninsula, I can honestly say the quality of service at Hilltop was worth the the extra drive.
"The Fastest, Smoothest Process We've Ever Had"
10/20/2014Jennifer, from Yelp
Yesterday we bought at 2013 Chevy Camero from Jason. The car is beautiful we love it!! Everybody at the dealership was very kind and helpful. It was the fastest, smoothest process we've ever had at a car dealership! We were in and out with our car in a total of 2 1/2 hours. Jason is awesome! I highly recommend him to anybody purchasing a car, he never made us feel pressured about our purchase, or tried to influence our decision. We will purchase all of our future vehicles from this dealership. Thank you for the great experience!!!!
"The Best Dealer Experience"
10/30/2014Brendon, from Yelp
Today I bought a new Dodge Challenger from the dealer. I had the best dealer experience I have ever had. If you know what you want and don't want to be hassled of BS'd come to these guys. I had the pleasure of dealing with Raul and Ty. I told them what vehicle I wanted and we took care of everything on the phone the day before in about 10 minutes. I showed up the next day, tossed Greg the manager some cash, signed some paper work and was out the door in less than 30 minutes. Don't waste your time dealing with amateurs or old farts that think they can give the customer attitude because they are a dealer and you are a buyer. Go see Greg, Ty, and Raul and get what you want. Thanks guys!
"Easy, Stress-Free Transaction"
12/7/2014Craig, from Yelp
I purchased one vehicle (Dodge Caravan) from this dealership in 2005, another vehicle (Ram 1500) in late 2014.
In the first instance, they sold me an advertised special instantly, without trying to steer me to another more expensive vehicle. Easy, stress-free transaction!
In my most recent purchase, after looking at their online inventory, I clicked a button for a price. The price that was emailed me was several thousand dollars less than a similar vehicle was being sold for in northern California. I took the email to the Hilltop -- they honored the price without question, and without attempting to steer me to another vehicle.
They mentioned optional warranties, but did not push them (and I didn't order them).
I really think this is how vehicle purchases should be --- honest, very reasonable prices through the Internet that were honored without question when I went in to see the dealer!
"The Dealership To Go To"
12/30/2014Elvia, from Yelp
Went to look for a new car since we bought our 2013 challenger r/t from Raul in 2013. We loved the customer service and gave us a great deal. He knew a lot about the cars and didn't give us any bs just to sell the deal. Since then we came back to look for a bigger car since im now expecting Mauricio and Raul did it again giving us great customer service and another great deal. The dealership to go to everyone is great and know a lot about cars. Highly recommend it!!!
"Competent, Genuine, [and] Helpful"
2/11/2015Matthew, from Yelp
Let me first start with this - I didn't make this easy for them.
I was in negative equity with a 24 year old vehicle that I couldn't afford to upkeep anymore. The details of how I managed to end up in such a ridiculous situation is beyond my current scope of understanding so I won't bother you with those.
I also had no money to put down. All I had on my side at this point was a moderately good credit score. Thank god for my debt juggling skills.
So, I swung through the lot a little before they opened so I wouldn't be bothered. Set my eyes on basically exactly what I had hoped to find there - a recent model Subaru with room for my 2 Alaskan Malamutes. I really didn't think things were gonna work out but I was in such straights that I had to try.
I returned right when they opened and was IMMEDIATELY greeted by Raul. He welcomed me to the place and let me know he'd be with me momentarily, running inside just to grab his coat to come browse the lot with me. I explained my situation to him as humbly and candidly as possible, knowing that I was asking for the world.
Take my current vehicle with significant negative equity - meaning I still owed much more on the lien than it was worth - keep the payments at $300, and whatever I get has to have room for my dogs.
I have never met a more competent, genuine, or helpful salesman in my life.
I spent maybe an hour there, at the end of which he provided me two solutions to my dire situation but unfortunately neither of them quite lined up to what I needed. He was very polite and I never felt like I was waiting around, constantly acknowledged and updated as they spoke to lenders. I walked out with a handshake and the knowledge that I had definetely been as taken care of as I could've been given the crap I dumped on them.
I drove home, nearby, worried about how I was going to get myself out of this one. After a few minutes the phone rang. It was Raul.
He had found THE solution.
I drove back, got in a good test drive, and went back to the drawing board as they sealed the deal with a lender. Minutes later it was like a giant weight had been lifted off my shoulders. I didn't get that Subaru I had been eyeing but that's not really the point. Raul had managed to catch a near-mint condition 2012 Jeep Liberty just as it was coming out of the shop, having received and passed a full inspection. It was like the soul descendent of my old Cherokee, Charlie.
Joe, Greg and Raul got everything in order, each playing their part to pull this magic trick off - Whether it was haggling with the lender, making sure they put in front of me the exact vehicle I didn't even know I wanted, or shaking my hand and talking me through the process.
They included brand new tires & brakes, a full tank of gas, detailed the interior, patched up some parking door dings on the side panels, and Raul went above and beyond by offering to fill my tank a second time.
I really couldn't be more thankful for how everything worked out. I didn't put them in a good position to make much money - I mean every deal deserves to be a fair one for both parties, I appreciate capitalism and good sales technique - but they took care of me.
I will be coming back here when my lady needs a new vehicle."The Best Car Buying Experience"
4/18/15,
This is the best car buying experience I have ever had in my life. The salesman Raul went above and beyond to make sure I was happy with the vehicle I purchased. I will tell everyone I talk to that needs a new car to take that drive to Richmond and go see him. Not only did he provide great customer service but he made sure I was comfortable every step of the way. That is service you just don't get these days. I just can't say enough good things. Highly recommend this dealership.Nicole, from Yelp"Made Us Feel Appreciated"
9/30/15,
We really love the way Carl,Greg and A.J took care of us, they made us feel appreciated and made everything possible for us to own a brand new Charger RT. From the moment you go in the building you are surrounded by good people waiting to help you with anything. That is the way this dealership made me feel that day thank you so much once more guys.Isabel, from Yelp"Pleasant and Easy Going"
8/30/15,
We recently bought a Durango from Stead Hilltop Jeep, Chrysler,Dodge, Ram. Wally was so pleasant and easy going, that it was actually a fun experience to buy our car. There was no condescension, no pressure, and he answered our questions easily and honestly.Thomas, from Yelp"Goes the Extra Mile"
,11/13/2015Where do I start! Yesterday I bought a Challenger srt392 from this dealership by Timo, and let me tell you.. BEST customer service there hands down. I got treated with respect and was not lied to once! They were up front and honest with me and didn't try to tell me something just to sell me the car. I talked to Timo a week before coming in and he's been the best since the start. I've told him I wanted the car a specific way and then two days later changed my mind.. And he told me "I would go the extra mile to satisfy you and get you the car you want" and I thought it was a lie! Every salesman's say that, but no he really did and didn't stop going the extra mile. If you want to buy a car I recommend going here, but not just there, go to Timo. Call them and ask for him and you won't regret buying a car from him at all! Just wanted to say thank you Timo for everything. I truly do appreciate everything you have done for me and my family.Wayne, from Yelp"Great Customer Service"
4/16/16ASK FOR DINO!!!!!!! Great customer service, helps you every way he can, all around cool cat.. weve purchased two cars from here and he was our go to guy. ASK FOR DINO...Clint B., from Yelp"He Found the One for Me"
4/5/16Just purchased my new Jeep Renegade and it was the smoothest car buying experience I have ever had. Michael Roy communicated with me numerous times via email and phone during the week before my purchase always answering my questions. When I got to the dealership to test drive the car it wasn't exactly what I wanted. He searched high & low and found one for me. When we opted to come back the next day to complete the purchase because it was getting late he offered to come in even though it was his day off. Didn't even bat an eyelash when I changed my mind on the color. I will be talking highly of him and our total experience here for a long time!Gina F. from Yelp"So Friendly and Personable"
2/19/16I purchased a 2014 Dodge Charger this past weekend and I am more than satisfied with my experience here at Hilltop CJDR. As a first time car buyer, I didn't really know what I was getting myself into. I am so happy to have met Jason Boggs. He was so friendly and personable and made my boyfriend and I feel so comfortable and confident that we were making the right decision with our purchase.Cassie, from Yelp"It Was Fast In and Out"
2/29/16I purchased a Dodge Charger Scat Pack a few days ago and i must say it was the best car buying experience i have ever had.......ever. I had just come off of a graveyard shift and with no sleep went to the dealership. Eric Beard was very helpful in keeping me talking and occupied while Joseph Pena did my paperwork. They gave a great deal and top dollar for my trade and there was no haggling what so ever. Chris Hancock did the financing paperwork and it was fast in and out and i had the keys in my hands. I went in with a fight mentality and left it at the door. I highly recommend stopping by and checking these guys out.Sean C., from Yelp"Hilltop Chrysler Deserves More Than Five-Stars"
4/11/16I just want to thank Jason B. on the great customer service that he gave us, I really went that Friday just to look around and I met this wonderful salesman who let me take my time and look at vehicles, I told him what I was looking for and he explained each vehicle that he showed me, and It was all done with a smile, he did not pressure me or make me feel rushed, and if you know me I have like a thousand questions, but he was very patient and wanted to help me find exactly what I was looking for. My experience with Hilltop Chrysler Jeep deserves more than five stars. Jason you get a perfect 10 from me. If you are looking for a new car I recommend Hilltop Chrysler Jeep, ask for Jason and tell them Shanda sent you.Shanda W., from Yelp"Gave the Best Customer Service"
,1/23/2016These 5 stars go out to the team of Michael Steads Hilltop CJDR just bought a 2011 Dodge Ram and they gave the best customer service I have ever got from a dealership. Eric and Joseph were the sales men that helped me not only get the truck I wanted but also gave me a great deal possible. Eric also helped my wife and I move everything from my old truck into the new one. They didn't see us as a walking commission but as regular people looking for a bigger truck and weren't going to get us into one that months later we might not be able to afford. This was on a Tuesday... on Wed I got a call from them at work asking how my truck is doing I had an issue with the brakes squealing and the response they gave was... "Don't worry bring it in.. we will take care of that for you".. I highly recommend coming here for your next car, I know we will when we decide to get our family car.. We thank you Team of Michael Steads Hilltop CJDR for getting me into my new truck.Luis G., from Yelp"Very Professional"
Lynsey, from Yelp
I recently bought a 2014 jeep wrangler from Ty. He was amazing, from bumper to bumper he walked me through it and to top it off I got a call on my birthday. Ty is very professional and I appreciate all the help.
"Didn't Pressure Us At All"
Darrin, from Yelp11/26/2013
My wife and I recently purchased the Jeep Grand Cherokee here and were more than satisfied with the experience. Our salesman was Dino, who was very polite and didn't pressure us at all, giving us just the facts and answering any questions we had. We were also helped by Raul and the sales manager who were both very helpful and great to work with. We were not expecting to necessarily purchase a car that day as we were debating between the Cherokee and the Highlander but ended up getting it as they came to me with a great deal, no back and forth negotiating was needed. As a Richmond resident, I was also more than happy to purchase a car from a local business. I would definitely recommend them to anyone looking to purchase a Jeep, Dodge or Chrysler.
"Pleasure Doing Business"
10/28/2013Manu, from Yelp
It was a pleasure doing business with the team here from the time I made the first phone call.
Raul Ramos took the call and was kind enough to answer a long list of questions in regards to a Grand Cherokee Overland. We built quite a nice rapport right away.
We kept in touch for a few days until I had time to come in for a test drive. Raul arranged for the car to be ready to be taken out, and Mauricio, a kind member of their sales team, was my helpful passenger.
I did not make a purchase that day, as I only had time for the drive. There was no pressure to purchase then or in the days to come. Once my schedule allowed, I called Raul and informed him that I would coming by. He and the car were waiting. We discussed preliminary numbers prior, however, we still had a deal to make.
Negotiating was easy and the process was quite transparent. I enjoy making a good deal, and can be quite difficult. Raul did everything he could, and I am very pleased overall. Raul is an honest guy.
Not a single minute of my time was wasted.
I would not hesitate to bring my business back again in the future."Excellent Experience"
Jenna, from Yelp10/3/2013
I purchased my 2014 Jeep Grand Cherokee at Hilttop a couple weeks ago and had an excellent experience.
I am aware dealerships are your best friend when purchasing a new vehicle. What I respected was that they allowed me time to make a decision on what I liked in my own time, without the well know traditional hustle and pressure of the car business. I was given every option without being pushed.
Both Piyom and Raul were genuinely excited for me not because I gave them the sale, but because they knew it was my first brand new car and celebrated with me. They explained every detail about how to drive it and what the car offers, probably because they knew that as far as I am concerned, this car was a far beyond my comprehension of technology.
I was sold exactly what I was looking for, no more, no less, and that is exactly what the experience of buying a car should be! The biggest thank you to Piyom, Raul and Greg, even though he's a Raider fan ; )"Treated Us Like We Were VIP From Start To Finish"
Jenny, from Yelp
My husband bought a Chrysler 300 from Ruben, we love him! He's going to be our go to car guy. The whole staff was pleasant and we are absolutely happy with the whole experience. If your ever in the market I highly recommend ask for Ruben, he did not play any of those salesman games and treated us like we were VIP from start to finish.
"Best Car Buying Experience I Have Ever Had"
Mack, from Yelp9/26/2013
I needed another car after driving my Infiniti for 11 years and 297,000 miles. I saw a used VW on the lot and decided to check it out. My salesman Raul Ramos let me check the car out with no pressure. I came back a week later and it was still there so I test drove it and came back the next day for purchase. My credit was not great after my recent divorce but we made a deal with minimal haggling and the whole process took only about 1 hour. Best car buying experience I have ever had. Too bad I don't want a Dodge, Chrysler, Or Jeep because I would love to come back when I am ready for a brand new car.
"Fair, Courteous And Will Make Things Right"
Dave, from Yelp
I had a funny rubbing noise coming the bottom of my car whenever I made a turn. My 2006 Jeep Grand Cherokee 5.7L Hemi V8 only has 65K miles and was purchased at __________ Jeep. Since I now live in Marin, my options are Jeep ___________ or Hilltop Jeep in Richmond. I decided to take it to Hilltop Jeep. Not only did they diagnose the problem but I also had them check out my A/C unit which I thought was sounding funny. They told me that as long as the A/C is blowing cold air I should be good (most dealerships would have talked me into replacing the whole unit) and the rubbing noise was fixed. I would highly recommend taking your Jeep to these guys. They are fair, courteous and will make things right. Thank you Ray and Brian!
"The Crew Here Is Amazing"
Melissa, from Yelp9/6/2013
Thank you so much Hilltop Chrysler Jeep Dodge for a great, awesome experience in purchasing my brand new 2013 Jeep Wrangler, Rubicon!!! I have been a customer since 2010 and recently purchased another Jeep two days ago. From the salesman staff, to management, and the service department, I am always greeted with high professionalism, great attitudes and warm friendly smiles. A very special thank you to Piyom Ghavimi, from whom I purchased my first Jeep Liberty in 2010, who's customer service is by far the best I have ever experienced, and who still years later remembers my name and my precious Golden Retriever's name! Piyom, who is now a sales manager, made my experience purchasing my first Jeep so great, I went back and am now the new owner of a Jeep Wrangler. Thank you Raul Ramos for making the purchase of my new Jeep a very smooth one, for your incredible professionalism, and for taking the time to go over every single detail of my new Jeep, including a very cool tour of the dealership! You rock!!! Thank you so much to General Sales Manager Greg Smith who took the time to come out and give me more detailed information on my Jeep. Also thank you to AJ Jones in Finance for getting all my paperwork in order quickly and making the signing of all the contracts smooth and easy! These guys are an awesome group!! I absolutely cannot forget the wonderful service department, who are always so helpful and informative and take the time to go over all the details with me when I bring in my Jeep for its routine maintenance. I highly recommend everyone at Hilltop Chrysler Jeep Dodge to anyone out there who is looking to purchase one of their fabulous vehicles or in need of service! The crew here is amazing! I am one very happy customer for life!!!
"I Love It!"
David, from Yelp9/1/2013
I recommend this place! MAURICIO VASQUEZ is the best. He wasnt pushy or anything. He helped me with all my needs that i needed to finance the car and took his time. He have me a good deal on my Dodge Challenger redline edition! i love it!!! Go see him and he can offer you great deals! YAY HILLTOP!
"Overall Genuine Attutide"
Gustave, from YelpThis is a review for my dealings with "SUPER DAVE" David Holt, Fleet and Internet Sales Manager. I saw a vehicle I wanted through cargurus, I used their contact info and Super Dave promptly called me back. I was real busy at work but we were able to go over all the details of the vehicle online. I asked a lot of questions and he answered them all factually and provided extra information which was very helpful. When I finally made it in, we went for test drive, Dave let me look at the vehicle without hounding me, he brought out the service manager who then shared with me lots of details on what he had serviced on the vehicle and went over the mechanicals. He was very knowledgeable about Jeeps. In closing Dave was not pushy, worked with me, made me feel comfortable about the purchase by letting me check out the vehicle, by not being pushy and having an overall genuine attitude. Not a fake, smiley, buy today or die attitude. Kudos to Dave.
"Making My Dreams Come True"
8/24/2013R.A., from Yelp
First off hats off to Raul Ramos, Joseph Pena, and Tim Carruthers all at Hilltop Chrysler Jeep Dodge for making my dreams come true.
I started out just looking and dreaming about getting into a new / used car that I could call my own and my daughter suggested we look at Hilltop Chrysler Jeep Dodge because she went there previously and thought I would like some of the cars they had. She sure was right, right off the bat I fell in love with a 2006 Jeep Cheerokee Overland and the next thing I know it's in my driveway.
I can't express enough of thoughtfullness Raul gave us in trying to make my decision and in the process I believe he may have gained a few more customer because I will surely recommend people to stop by and check out what they have to offer.
Raul and Joesph made me feel that no matter what the circumstance is there is always a way!
God Bless!"Buying Cars Here For Over 12 Years"
Marj, from Yelp8/13/2013
Love love love this dealership! I have been buying cars here for over 12 years. Fair, friendly and efficient! Their sales team rocks! Ask for Ruben when you go in and tell him Marj sent you! You won't regret it!!!
"Customer Service Was Outstanding"
Dulce, from Yelp
We purchased our 2013 Ram Dodge from this place on 8/9/13. Raul was very helpful and didn't put pressure like most dealerships do!. Even though we were there for hours the customer service was outstanding! Jimmy and Joseph was the best! This is our third time here and just very satisfied! Everyone is just do friendly!!
"Impressed With The Efficiency"
Michael, from Yelp8/7/2013
i went to this dealer yesterday afternoon, 8/6 for their great car selection i saw on there website. hilltop dodge had my dream car a dodge challenger str8 yellow jacket. as soon as i walked around the lot i was greeted by a man named dino marraccini. he was very knowledgeable about the cars and very professional. we went on a test drive the car drove like a dream, i knew this car was for me. i was a serious buyer and the general manager greg smith gave a solid deal on it. greg was friendly and welcoming. i had shopped around for the previous last week and at other dealers the general managers hid however greg welcomed conversation. i was thrilled with the care i received all around. all the paperwork was smoothly done by andy jones, he made it effortless i was very impressed with the efficiency from him. very excellent customer service. next dino filled up my gas tank and hooked up my cellphone to my car and went over the features. the amount of time and help was key to why i will refer everyone i know to this dealer. in a few years i will definitely come back in my str8 and spend more money. great job guys! i love my new toy !!! thank you for your business! 5/5. stars the combination of the three guys was as good as it gets !
"Great Service As Always"
Great service as always. Erlinda is the person I deal with and she always takes great care of me. I would most definitely buy a car again at this business. The only downside is that Payam our salesman is no longer at this location.Sheila , from Yelp
We have been very happy with the sale and service of our vehicle.
"Made The Process Easy"
Just got my Charger here. Mauricio was the salesman. Real good guy and he made the process easy, no hassles at all.Rob, from Yelp
I highly recommend them.
Michael Stead's Hilltop Chrysler Jeep Dodge
3291 Auto Plaza Dr
Richmond, CA 94806-1931
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